Collection of Personal Details

Upon visiting the website, there are specific things we must find out: details regarding your device; how you interact with this site; and information required for processing any purchases you make. Besides these points, when seeking help from our support staff, we might obtain other data too. For purposes of this Privacy Policy statement, ‘Personal Information’ means any piece or set of facts which identifies an individual (including those listed below). Additional explanations on what personal information do we gather and why can be found in the list below.

Device Details

• Collected Personal Information Examples: web browser version, IP address, timezone, cookie information, websites or products viewed, search terms used, and Site interaction details.
• Purpose of collection: load the Site correctly for you; do analytics on Site usage for betterment of our Site.
• How it is collected: Through cookies logs files web beacons tags or pixels when you visit our website.
• Business Purpose Disclosure: Shared with our processor WooCommerce.

Order Details

• Personal Information collected includes but is not limited to: name, address for billing, address for shipping, payment information such as credit card numbers , email address and phone number.
• Purpose of collection: Delivering products or services to you according to our agreement; processing your payment details; making transport arrangements; giving invoices and/or order confirmations to you personally; communicating with you about the transaction; screening orders for potential risk of fraud or other abuse against company systems and procedures; providing information or advertising based on what we know about your preferences (if any) in relation to our range of products and services.
• Source of collection: from you.
• Disclosure for  business purpose: Shared with our processor WooCommerce plus Paypal.

Customer support information

• Reason for collecting: to give customer support.
• Where it comes from: from you.

Minors

Those below 18 years are not the target audience of this Site. We never knowingly gather Personal Information from children. If as a parent or guardian you think that your child has submitted Personal Information, please get in touch with us through the address listed below so that we can delete their details.

Disclosing Personal Information

To provide our services and meet our agreements with you, we may share your personal information with service providers as mentioned above. For instance:

• We utilize WooCommerce to run our online store. You can learn more about what information they retain in their privacy policy: https://woocommerce.com/de/privacy-policy/.
• According to law, we may disclose your personal information if necessary for compliance or protection reasons such as responding to subpoenas, search warrants or any other lawful requests made for it that we receive from authorities concerned about these matters or want us to produce documents which can help them investigate further into this case; otherwise safeguarding our rights.

Behavioural Advertising

We use personal information provided above to provide targeted ads and marketing communications that we think may be of interest to you. For example:

• Through Google Analytics, it is possible for us to know how our customers are using the Site. Read more about what happens with your personal data on Google’s Privacy Policy here: https://policies.google.com/privacy?hl=en.Apart from that, you can also refuse being monitored by Google Analytics by clicking here: https://tools.google.com/dlpage/gaoptout.
• Our advertising partners receive details regarding your use of the Site as well as purchases made there along with interaction had through different advertisements placed on various other websites. Part of this information is collected and shared directly with these advertising partners while in some cases it is done so through cookies or any equivalent technologies (where applicable based on where one lives).

Get more insights into network ads by visiting NAI’s education page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

To learn more about opting out of this type of advertising or to opt-out, please visit:

• FACEBOOK – https://www.facebook.com/settings/?tab=ads
• GOOGLE – https://www.google.com/settings/ads/anonymous
• BING – https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads]

Furthermore, you can choose not to use some of these services by going to the Digital Advertising Alliance’s portal to opt out at: http://optout.aboutads.info/.

Personal Information Usage

We use personal information so that we can provide our services to you. This includes selling products, processing payments, shipping and fulfilling orders and keeping you informed about new products, services and offers.

Lawful basis

If you are a resident of the European Economic Area (EEA) then under the GDPR we process data according to this law. It sets out lawful bases on which organizations can collect and process personal data. We act on the following bases:

• Your consent;
• The performance of a contract between you and the Site;
• Compliance with our legal obligations;
• To protect your vital interests;
• Performing a task carried out in public interest;
• Our legitimate interests provided they do not override your fundamental rights and freedoms.

Retention

After an order has been placed through the website, we retain personal information for record-keeping purposes unless otherwise requested by the customer. Customers have certain rights over their personal data including right to erasure – please refer below for more detailed information.

Sale of Personal Information

We do not sell or rent any part of your personal information unless otherwise stated due to business merger/sale/reorganization etc.

Your rights

CCPA

The people of California are given the right to obtain their Personal Information from us (which is also known as ‘Right to Know’), move it to another service and request for its correction, update or deletion. If you want to make use of these entitlements, please reach out to us through the contact information provided below.

Please send your requests to the following address if you would like an authorized agent handle them on your behalf.

Cookies

A cookie is a small file that is downloaded onto your computer or device when you visit our Site. We have used various kinds of cookies such as performance, functional, advertising, social media or content cookies. These cookies make your browsing experience better by remembering your actions and preferences on this website (such as login and region selection) so that you don’t have to keep re-entering it every time you come back to the site or move from one page to another. They also help us learn how people use our website – for example, whether someone has visited before or if they are a newcomer.

To optimize your experience on our Site and provide our services we use the following cookies.

Cookies Necessary for the Functioning of the Store

Reporting and Analytics

The duration a cookie stays on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies are temporary and they last until you stop browsing while persistent cookies expire after some time or when deleted. Majority of the cookies we use are persistent and they will expire within 30 minutes to two years since they were downloaded into your device.

There are different ways for controlling and managing cookies. It should be noted that removing or blocking them might affect negatively your user experience as well as making certain parts of our website no longer fully accessible.

Although most browsers automatically accept cookies, you can choose whether to accept them or not by using browser controls usually located under “Tools” or “Preferences” menu in your browser. Furthermore, you may get more details regarding how to change browser settings, block manage/filter cookies from help file of your browser or websites like www.allaboutcookies.org.

Also, be aware that even if you block all cookies it may not completely prevent information sharing with third parties such as advertising partners. If you wish exercise rights/withdraw consent around sharing personal data through behavioral advertisement section above then please follow instructions accordingly.

Do Not Track

Please note that we don’t switch our data collection and usage practices based on recognizing a “Do Not Track” signal from any browser since there is no widely agreed industry response to such a signal.

Changes

We may change this Privacy Policy from time to time due to changes in our practices or operations, or for other legal or regulatory reasons.

Contact

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at support@yolojackets.com or by mail using the details provided below: