At yolojackets.com, our ultimate aim is to have you fully contented by what you buy from us. If in any case you are not happy with your purchase, we have a return policy that lasts for 30-days from the date of dispatch.
Return cost:
- Restocking fee: No cost
- For defective products: No cost
- For customer remorse: No cost
Return Method:
- By Mail
Method to get the return label:
- For defective products: Download/Print
- For customer remorse: Download/Print
Product conditions that we allow for returns:
- New
Return Process:
In order to start a return, you should contact us by email within 15 days from the date of purchase. If your return is approved, we will provide you with a return shipping address and tell you how and where to send your package. Please note that items which are sent to us without prior request for refund will not be taken back.
You can always contact us for any return questions at support@yolojackets.com
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, or damaged, or if you receive the wrong item so that we can evaluate the issue and make it right.
Exchanges
The quickest way to ensure that you get what you want is by returning the item you have; once your return is received and accepted, purchase the new item separately.
Refunds
We will notify you of the approval or rejection of your refund after inspecting it. If approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment within 10 business days. However, keep in mind that banks usually take some time to process refunds too.
Should more than 15 business days have gone by since we approved your return without hearing from us regarding its status update, please reach out via support@yolojackets.com
Thank you for choosing Yolojackets. If you have any questions or concerns regarding our return and refund policy, please contact us below:
Support: 24/7
Phone: +1 (929)-833-8537
Email: support@yolojackets.com
Address: 418 Broadway STE R, Albany, New York 12207, United States